Privacy Policy Notice

Privacy Policy Notice


Phunkmedia is committed to respecting and protecting your privacy. We value your trust and want you to understand how we collect, use, protect, disclose and otherwise process information about you.

This privacy policy applies to personal information we collect about you, for example when you visit our websites or mobile applications or contact Phunkmedia. We want to ensure you are aware of our practices for collecting, using, protecting disclosing, and otherwise processing personal information, which is information about a person that can be used to identify that person.


The types of personal information we collect depends on the products or services you have requested from us. Personal information we collect can include: (i) government identifiers (such as ID, passport number, or driver’s license number); (ii) transaction information (such as name and other information about you and the party on the other side of your transaction, transaction number, amount, date sent, and receive data), purchase history, (such as account number, user name, and password); (iii) financial information such as bank account or credit card account information; (iv) contact information such as name, address, telephone number, or email address; and (v) such other personal information as we may collect with your consent or as permitted or required by law.


We use personal information in a number of ways, including (i) for our everyday business purposes such as to process your transactions, maintain your account(s), and manage and administer our business and records, to undertake market research, to prevent fraud, abuse, and other actual and potential prohibited or illegal activities, to meet legal, regulatory, insurance, security and processing requirements, and to respond to court orders and legal investigations, or report to credit bureaus; (ii) for our marketing purposes such as to offer our products and services to you, and to tailor offers and incentives we believe may be of interest to you otherwise with consent or as permitted or required by applicable law.


We may disclose personal information, “How We Use It”, and for other purposes as permitted or required by applicable law and international conventions and treaties. Disclosures permitted or required by law and international conventions and treaties may include cooperation with criminal or government investigations, fraud prevention and detection, and responses to a court order or subpoena. Phunkmedia may be required to disclose your personal information to relevant national, state and local law enforcement authorities in the UK and other countries, which law enforcement authorities may further disclose the information. If you are a receiver of a transaction, Phunkmedia may also disclose your personal information to the sender.


Phunkmedia uses physical, technical, and administrative security measures to protect against loss, misuse, and alteration of personal information under our control. Phunkmedia uses industry-standard practices and security measures to safeguard such personal information we collect.

Access to personal information is restricted to employees and service providers who need to have access to that information as described in this privacy statement, in accordance with applicable laws. Our service providers are required to observe standards for the security, collection, use, and sharing of personal information, and to comply with applicable law.


Please do not send confidential personal information such as passport numbers, government identification numbers, or account numbers to Phunkmedia via an unsecured email message. You may send personal confidential information to Phunkmedia via posted mail, fax, phone, or using the “Contact Us” link available on our website. Do not be misled by emails that appear to be from us and ask for personal information. If you receive a suspicious email requesting your personal information, please forward the email immediately to


Should you have further questions regarding our privacy statement, about how your personal information is used, or about how to exercise your right of access, rectification, or objection as per applicable law, you can contact us directly at the address below, and we will handle your request

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